FAQ:

Why should I choose shein.com.pk?


If you are QUALITY concise and interested to use products which people in Pakistan are using then shein.com.pk is the right place for you. We are importing all kinds of products e.g. Beauty Products, Apparel and Accessories, Health and Personal Care, Electronics, Laptops and Tablets, Cell Phone Accessories, Cameras, Photo and Video, Software, Tools, Watches, Jewellery, Wallets and Purses, Toys from Amazon, Ebay, NewEgg etc for Pakistani customers.


How do I register on shein.com.pk?


Registration process on the shoppingbag is simple and free. Anybody can sign up for free and can post order within few minute.



To make the user life we have provided 3 different ways of search.

You can chose the category and website will lead you to the product list you are looking for. You can further drill down to subcategories and can more specific.
You can use Basic search utility available on all the pages (Below top menu)
You can use the advance search utility and can specify category, brand etc and further make the selection process fast.

How do I place an order on shein.com.pk?


This is very simple to post order on shein.com.pk. Simply chose the product you are interested, add to cart and simply checkout to place your order. You just have to provide your contact detail (phone number and email) to process the order.


Do you take orders over phone?


Yes you can call us directly and our sales person will try to meet your demands.


How can I track the status of my order?


You can simply login and see the order detail along with current status. Also we have dedicated staff for this purpose who will keep sending you updated emails and calls.



Are prices negotiable?


Since we are importing products directly from USA so margin is very limited. To avoid any confusion we have well defined prices formula including Sales Tax, Import Duties, Income tax, shipping etc. Even then we do our best to meet your budget.

What about Order Cancellation?

You can cancel your order till we do not process it. To avoid any confusion we will call you before formally place order to our USA Merchants. After login you can cancel your order by using the cancellation button. If you can’t see this button its mean order already placed and on its way to Pakistan.

How are you going to refund me, what are all options?


Since we are importing products from outside Pakistan so we have very limited options of refund but will do the 100% refund in the following options only

Order has not processed from shein.com.pk
You will not get what you have ordered

How much time will it take to get my refund?


We will make refund the money within 7 days of cancellation of order.


In how many Days I can change my order?


Order cancellation and order change process is same so if you can cancel your order its mean you can change your order as well. You can call directly to us for this purpose.


Any Warranties?


Since we are importing products from outside Pakistan so we do not offer any king of warranties. We will not provide any kind of technical support so before order fully understand the product and its purpose.

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